If you're experiencing any of these common symptoms: strange web page actions, a slower than normal system, multiple web pages opening without your input, new tool bars at the top of your browser window or a new home page that you did not set, please download and run this utility before doing anything else. Depending on the size of your drive/s and your computer speed, this scan can take several hours to complete. It finds the most common and current malware and rids your system of them without any user input. It is always a good idea to do this before you retire for the evening so you wake to a clean system. If you run into any issues, please call!
This link takes you to the download page for VipreRescue Scanner which is a free malware detector/removal program. It is an excellent tool, runs in Windows from a USB drive, direct download (if possible) or from a command prompt, and does not install any lingering agents like so many other "free" programs do. It's DESIGNED to run on an infected system. There are further directions at the Vipre site. You have to scroll down the page a bit.